Last Updated: January 1, 2023
Southland Industries and its subsidiary companies (collectively, "Southland," "we," "us," "our") are committed to protecting your privacy. We provide this policy to explain how Southland collects, uses, and discloses your information.
What this policy covers
Information we obtain
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("Personal Information"). Personal Information does not include publicly available information or deidentified or aggregated consumer information ("Non-Personal Information").
Information You Provide to Us.
We collect information you provide directly to us, such as when you fill out a form, send us an email, or request information. The types of information we collect may include your name, contact information (email address, mailing address and phone number), company name, business details, and any other information you provide.
If you process a payment by way of the Invoice Payment feature on our Site, we will request that you provide name, email address, company name, billing address, phone number, and payment card details (including card number, expiration date and security code). Your payment-related details are collected and stored by our third-party payment processor on our behalf. Southland does not have access to your payment card number. Your payment-related details are only used to process the invoice payment.
Information Collected by Automated Means.
You can browse our Sites without telling us who you are or revealing your Personal Information. But like most websites, we collect usage information automatically from all visitors to our Sites. Usage information may include your IP address or other unique device identifier, your web browser and operating system, the date and time of your visit, the pages from which you navigate to and from our Sites or the search terms that lead you to our Sites, and the pages on our Sites you visit and how long you stay on each page.
We may use third-party analytics services on the Sites, such as Google Analytics. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Sites or help administer the Sites.
Information Obtained from Third Parties.
We may obtain Personal Information from third party sources, such as third parties who market, sell, support or otherwise provide products or services relating to Southland services, including publicly available databases such as ZoomInfo and LinkedIn.
When you interact with a Southland account on or through a social media platform, such as Facebook, Twitter, or LinkedIn, we may collect the information that you make available to us on that page or account, including your user ID and/or username, and any information you have made public in connection with that social media service.
How we use the information we obtain
We collect and use the information to respond to your requests, make marketing and sales initiatives relevant to your needs, communicate product or service information, provide service and support, communicate significant changes to the Sites, or inform you of future events. We also may use the information to better improve our Sites, to enable us to customize your experience on the Sites and display relevant informational or promotional material.
Unless you opt-out from receiving Southland marketing materials upon registration, we may email you about products and services that we believe may be of interest to you. If you wish to opt-out of receiving marketing materials, you may do so by following the unsubscribe link in the email communications, by going to your account settings (if applicable) or contacting us using the contact information below.
Third Party Websites
This Privacy Notice applies only to the Site and does not apply to websites or digital services that are linked to the Site and not operated by or on behalf of us. Links to third-party web sites are provided solely as a convenience to you. All content accessed via links to outside websites or digital services belongs to the respective owners of those websites and content and services available via such websites or digital services are governed by the terms and conditions or privacy policies of those websites.
Our Site also includes features such as buttons and widgets hosted by other companies (for example, the Twitter "Tweet" button). Some of these features collect Personal Information or other information such as IP address and your actions on our Site. This Privacy Notice does not apply to the practices of these third parties. We encourage you to review the privacy notices of those third parties to learn about their personal information and privacy practices.
How we protect the information we obtain
We take the security of your Personal Information seriously and implement reasonable security procedures and practices appropriate to the nature of the personal information to protect the personal information from unauthorized or illegal access, destruction, use, modification, or disclosure. However, please be advised that even the best security measures cannot fully eliminate all risks, and we cannot therefore guarantee complete security of your Personal Information.
Reduced Data Retention
The longer that personal data is retained, the higher the likelihood is of accidental disclosure, loss, theft and/or information growing stale. At Southland, personal data is retained only for the minimum amount of time necessary to support the business purpose or to meet legal requirements.
To further protect your data, Southland only utilizes data that is truly necessary for the intended purpose. By minimizing the data used, the risk of data exposure is drastically decreased.
Children's personal information
California Consumer Privacy Statement
Disclosure, Deletion, and Access Rights. You have the right to request, access, correct and delete any Personal Information within our system, subject to certain statutory exceptions, including, but not limited to, our compliance with U.S., state, local laws, rules and regulations. We will notify you in writing and provide an explanation if we cannot comply with a specific request. You also have the right to request that we disclose to you certain information regarding our collection and use of Personal Information specific to you over the last twelve (12) months. Such information includes:
- the categories of Personal Information we collected about you;
- the categories of sources from which the Personal Information was collected;
- our business or commercial purpose for collecting such Personal Information;
- the categories of third parties with whom we share the Personal Information;
- the specific pieces of Personal Information we collected about you; and
- whether we disclosed your Personal Information to a third party, and, if yes, the categories of Personal Information that each recipient obtained.
No Discrimination. We will not discriminate against you for exercising your rights under either the CCPA or CPRA, including by denying service, suggesting that you will receive, or charging, different rates for services or suggesting that you will receive, or providing, a different level or quality of service to you.
You can contact us to update your preferences, update or correct your information, submit a request or ask us questions at:
12131 Western Avenue
Garden Grove, CA 92841